Part-time Receptionist

Job Description

Attend to visitors and deal with enquiries on the telephone and face to face. Supply information regarding the organisation to the general public, clients, customers and suppliers.

Roles and Responsibilites

  • Represent the business with a positive attitude, professional appearance and image.
  • Operate telephone switch board. Answer, screen and direct calls quickly and efficiently.
  • Provide information to callers.
  • Greet and welcome persons entering organisation.
  • Deal with queries from the public and customers.
  • Answer questions about products or services offered at the business.
  • Provide general administrative and clerical support, including to the HR department.
  • Prepare correspondence and documents.
  • Receive and sort mail and deliveries as required.
  • Maintain appointment diary either manually or electronically.
  • Organise conference and meeting room bookings.
  • Co-ordinate meetings and organise catering.
  • Tidy and maintain the reception area and meeting rooms.
  • Provide cover for colleagues absent due to sickness/holidays, including mornings.


  • Business administration NVQ desirable
  • Experience of working in a reception, greeting visitors, dealing with members of the public and employees

Core Competencies

  • Proficient in the use of Computers and Microsoft Office – Excel and Word
  • Accurate
  • Good Communication skills and telephone manner
  • Able to use a switchboard and handle nuisance callers
  • Good organisational & team skills
  • Professional, friendly and approachable
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